General Resources

• Accessing the Help Desk Portal
• Faxing (FaxFinder)
• Frequently Asked Questions (FAQ)
• KnowBe4 Phish Hook Gmail Add On Registration: 162A3FBBCDFD134567BEBB09917B3543
• KnowBe4 Phish Hook Repair Steps
• Newline Panel Initial Setup
• Wilson Bulletin Board Access
• Wilson Employee and Family Discount links

Password Assistance

• myPassword – Password Reset Tool

Teaching Resources Professional Learning

• Instructional Practices, Tech Tips & Troubleshooting, Technology Tutorials, and More

Mitel/Shoretel Phones

• Mitel Connect Quick Reference
• Mitel Connect Login Instructions
• Mitel/ShoreTel Phone Help
  • Voicemail
  • Mitel 420 phone
  • Mitel 480 phone
  • Mitel 485 phone

Printing

• PaperCut User Portal – Check your print balance, print history, view your printing PIN, view pending FollowMe jobs, and more.
• How to add a printer – Windows computers only
• How to use Mobility Print
• How to use FollowMe Printing
  • Konica MFPs
  • Ricoh MFPs
• Printing Locked Documents (From Windows)